03/23/2020

In It Together, From a Safe Distance: Our Remote Services

With COVID-19 concerns continuing to grow, here in Canada and around the world, the safety and health of our valued residents and team members is our top priority.

Social distancing is the best thing we can all do to fight the spread of the virus. Today, Canadian Prime Minister Justin Trudeau not only encouraged Canadians to practice social distancing, he had strong words for those who are not yet taking the global pandemic seriously:

“If you choose to ignore that advice; if you choose to get together with people or go to crowded places, you’re not just putting yourself at risk, but you’re putting others at risk too.”

Avenue Living is home to 20,000 people across the Prairies and we employ hundreds of team members. We take the health of everyone who lives or works in our Communities very seriously. Social distancing is a top priority in our personal efforts as a company, to flatten the overall curve.

We want to remind you about the remote options we have in place to help you do your part, for everyone’s sake:

  • REMOTE PAYMENT OPTIONS – we offer a variety of flexible payment options, including electronic fund transfer, e-mail transfer, credit card by phone, mail-in cheques and online bank payments.
  • REMOTE LEASE RENEWALS – residents with upcoming renewals are reminded by text to renew their leases and can receive their renewal documents to their email for an electronic signature, so no physical contact at all is required.
  • REMOTE VIRTUAL VIEWINGS – prospective residents are encouraged to visit our website to enjoy our virtual tours. We also offer virtual viewings for available rental apartments through teleconferencing apps including ‘FaceTime’ and ‘Teams’.
  • REMOTE PRAIRIE RELIEF TEAM – a team serving as a dedicated resource at this time of uncertainty for residents who have questions about their lease. Residents can email prairie-relief@avenueliving.ca or call our help line (1-855-247-1492 extension 5) to speak with a member of our staff about your unique situation.
  • COMMUNITY TASK FORCE – created to be there as a helping hand to our most vulnerable residents in need of assistance during this difficult time (i.e. help walking their dogs or help carrying their groceries). Please call us if you need support, or if you’d like to volunteer to be part of this task force in your community: COVID-19@avenueliving.ca.

As always, we are continuing to monitor the situation, and will adjust our pandemic protocols as needed in the best interests of the health, safety and well-being of our valued residents and our team members. If you have any questions or concerns, please reach out to us in the contact details provided above.



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  1. Restricted Access
The information contained on the following webpages is intended solely for use by individuals who are registered investment professionals in Canada, including those registered with a provincial securities commission, the Canadian Securities Administrators (CSA), or a recognized self-regulatory organization (e.g., CIRO). If you are not a registered investment professional in Canada, you are not authorized to access or use this information.
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By accessing this information, you represent, warrant and covenant that:
  • You are a registered investment professional in Canada and remain in good standing under applicable laws;
  • You are accessing the information solely in your professional capacity, and not as a retail investor or for general promotional or solicitation purposes; and
  • You will not use the information in any manner that would breach Canadian securities laws or regulations or applicable laws of any other jurisdiction.
  1. Company Status and Distribution Model
Avenue Living Asset Management Ltd. is a non-registered asset management firm and does not itself engage in the distribution of securities. Securities of Avenue Living Real Estate Core Trust, Mini Mall Storage Properties Trust, Tract Farmland Partners LP and any other issuer described in these materials are distributed exclusively through third-party investment dealers and exempt market dealers that are registered under applicable Canadian securities laws. Such distribution is conducted pursuant to available prospectus exemptions under National Instrument 45-106 – Prospectus Exemptions or other applicable local exemptions in the relevant offering jurisdictions. The Company does not provide investment advice or portfolio management services and is not registered as a dealer or adviser in any Canadian jurisdiction.
  1. Nature of Information
By proceeding, you acknowledge that the materials available behind this click-through agreement may include, but are not limited to:
  • Offering Memorandums (OMs) and other subscription-related documents;
  • Marketing presentations and fund fact sheets relating to potential investment opportunities;
  • Due diligence materials and supporting documentation;
  • Confidential information regarding investment strategies, fund structures, and/or management teams.
Such information is non-public, proprietary, and confidential, and is intended only to be accessed and reviewed through the Company’s website by qualified, registered investment professionals.
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The materials accessed are provided on this website solely for informational purposes and do not constitute an offer to sell, or a solicitation to buy, any securities or investment products in any jurisdiction, nor do they constitute investment advice. Any such offer or solicitation, if made, would be pursuant to applicable securities laws and accompanied by appropriate offering documents. No offer or sale is being made to any U.S. Person (as defined in Regulation S under the U.S. Securities Act of 1933, as amended), nor to any person in the United States or subject to U.S. jurisdiction. The securities described hereinafter have not been and will not be registered under the U.S. Securities Act and may not be offered or sold in the United States or to U.S. Persons absent registration or an applicable exemption. The information contained on this website is not intended to constitute financial, investment, legal, accounting or tax advice or counsel and must not be relied upon in that regard. See Disclaimer - Avenue Living Asset Management and Forward Looking Statements - Avenue Living Asset Management for further information.
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You agree that the materials may not be copied, distributed, forwarded, or otherwise disseminated to any third party, including clients, prospective investors, or members of the public, without prior written consent of the Company. Unauthorized distribution, reproduction, or reliance by any third party is strictly prohibited.
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All content provided is the intellectual property of the Company or its licensors and is protected under applicable copyright, trademark, and trade secret laws. You are granted a limited, non-transferable, non-sublicensable license to access and use the materials solely for professional due diligence purposes. You may not modify, reverse engineer, decompile, or create derivative works from any materials, nor remove any copyright or proprietary notices.
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